Understanding Customs Charges for SILKSILKY Orders

At SILKSILKY, we strive to provide a seamless shopping experience for our valued customers. Part of this commitment involves ensuring that you are well-informed about any potential customs charges that may apply to your order. Here's what you need to know about customs charges when shopping with us.

Orders to Australia

We cover all import duties on Australian orders. This should be done automatically but if you are charged keep a copy of the invoice and payment then get in touch with our Customer Care team. We will then happily refund these costs for you.

Conclusion

At SILKSILKY, professionalism and respect are at the core of our brand values. We are dedicated to providing you with a smooth and enjoyable shopping experience, free from unexpected surprises. Should you have any further questions or concerns about customs charges, please do not hesitate to reach out to us.

Thank you for choosing SILKSILKY. Happy shopping! 😊

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